Payment Policy
This Payment Policy explains how payments are processed for purchases made through our website.
By placing an order on our website, you agree to the terms outlined in this Payment Policy.
1. Accepted Payment Methods
TomoX accepts secure online payments through trusted payment providers. Available payment methods may include:
- Visa
- Mastercard
- American Express
- Discover
- Other payment methods displayed at checkout
Available payment methods may vary depending on your location and device.
2. Payment Processing
All payments are processed securely through encrypted third-party payment gateways.
When placing an order:
- Add products to your cart
- Proceed to checkout
- Enter shipping and billing information
- Select a payment method
- Submit payment information securely
- Confirm your order
Once payment is successfully completed, you will receive an order confirmation email.
3. Currency
All transactions on the TomoX website are processed in U.S. Dollars (USD) unless otherwise stated at checkout.
4. Payment Authorization
By submitting payment information, you:
- Confirm that you are authorized to use the selected payment method
- Authorize TomoX to charge the total order amount, including taxes and shipping fees
- Agree that all billing information provided is accurate and complete
If a payment cannot be authorized or verified, we may cancel or place the order on hold.
5. Payment Security
TomoX takes payment security seriously. Our website uses SSL (Secure Socket Layer) encryption and secure checkout technologies to help protect your payment information during transactions.
Payment details are processed by trusted third-party payment processors. TomoX does not store complete credit or debit card information on our servers.
6. Fraud Prevention
To protect customers and prevent fraudulent activity, TomoX reserves the right to:
- Verify payment information
- Request additional identity confirmation
- Cancel suspicious transactions
- Refuse orders flagged for potential fraud
Additional verification may occasionally delay order processing.
7. Failed or Declined Payments
If your payment is declined or fails:
- Your order may not be processed
- You may receive an email requesting updated payment information
- Your bank or card issuer may need to approve the transaction
Common reasons for declined payments include:
- Incorrect billing information
- Insufficient funds
- Expired cards
- Fraud prevention blocks by your bank
Please contact your financial institution if payment issues persist.
8. Order Confirmation & Receipts
After successful payment, you will receive an order confirmation email containing:
- Order number
- Purchased items
- Total amount charged
- Shipping information
- Payment summary
This email serves as your purchase receipt.
9. Refunds & Cancellations
Approved refunds will be issued to the original payment method used during purchase.
Refund processing times may vary depending on your payment provider or financial institution.
For complete details regarding cancellations, returns, and refunds, please review our Return & Refund Policy.
10. Pricing Errors
While we strive for accuracy, TomoX reserves the right to:
- Correct pricing errors
- Cancel orders affected by incorrect pricing
- Refuse transactions resulting from technical or typographical errors
If your order is canceled due to a pricing error, any payment collected will be refunded.
11. Taxes
Applicable sales taxes may be added during checkout based on your shipping destination and local laws.
Customers are responsible for any duties, taxes, or import fees associated with international orders where applicable.
12. Changes to This Payment Policy
TomoX reserves the right to update or modify this Payment Policy at any time. Changes become effective immediately upon posting to this page.
Continued use of the website after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have questions regarding payments, billing, or this Payment Policy, please contact us:
TomoX
Website: gettomox.com
Email: support@gettomox.com