Welcome to TomoX (“TomoX,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, purchase products, or interact with our services.

TomoX is a wellness brand offering supplements containing Cat’s Claw (Uncaria Tomentosa) and related herbal wellness products.

1. Information We Collect

Personal Information

When you place an order, create an account, or contact us, we may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment and transaction information
• Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Browser type and device information
• Operating system
• Website activity and browsing behavior
• Referral URLs
• Cookies and tracking technologies

Marketing Information

If you subscribe to newsletters or promotions, we may collect communication preferences and engagement data.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and customer experience
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

3. Payment Processing

Payments made through our website are processed securely through trusted third-party payment providers. TomoX does not store complete payment card details on our servers.

4. Cookies & Tracking Technologies

TomoX uses cookies and similar technologies to:

• Maintain website functionality
• Remember shopping cart activity
• Analyze website traffic and performance
• Improve user experience
• Support advertising and remarketing campaigns

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell your personal information. We may share information with trusted third parties necessary to operate our business, including:

• Payment processors
• Shipping and fulfillment providers
• Ecommerce platform providers
• Marketing and analytics partners
• Customer service providers

These third parties are expected to safeguard your information appropriately.

6. Analytics & Advertising

We may use third-party services such as:

• Google Analytics
• Meta/Facebook Ads
• TikTok Ads
• Email marketing platforms

These services may use cookies, pixels, and similar technologies to help us understand website activity and improve marketing performance.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When data is no longer needed, we securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your information
• Opt out of marketing communications
• Restrict or object to certain processing activities

To exercise your rights, please contact us using the information below.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet transmission or electronic storage system is completely secure.

10. Third-Party Links

Our website may contain links to third-party websites or services. TomoX is not responsible for the privacy practices or content of third-party sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

TomoX
Website: gettomox.com  

Email: support@gettomox.com

13. Health Disclaimer

The products sold by TomoX are dietary or herbal wellness supplements and are not intended to diagnose, treat, cure, or prevent any disease. Statements on this website have not necessarily been evaluated by the Food and Drug Administration (FDA). Customers should consult a healthcare professional before using dietary supplements, especially if pregnant, nursing, taking medication, or managing a medical condition.